Plush toy stores how to sales plush toys (2)?
Posted on August 30, 2011
plush toy stores how to sales plush toys (2)?
7, some time to play role
experts
from a plush toys professional Angle to analyze product!!!!! The key part is to emphasize their own and other plush toys selling point difference, for customer thinking and memory deep. People are the first impressive thing most easy to produce good will. Avoid customer go to other plush toy sales belittle our product different.
conclusion: start first for strong, even shortcomings to become advantage to speak out.
8, advantage of selling point about to play it by ear
the plush toys products selling point all speak with that, or not it? That the client to hear tired not tired? This is about to see the customer’s interest and participation. If the customer still very serious, and you can follow the action go , that then statement. If the customer has been absent-minded, to leave, then must hurry up and change the strategy. If customer files, which took out to make the customer see our sales and of the plush toy sales. Best buy DuoGe say buyers are the product of the state and characteristics.
PS: introduce products in blindly, must pay attention to the performance of the customer, the customer under the reflection of the decision to take next strategy (note things is the development of the dynamic)!!!!!
9, target customer whether to transfer?
suppose we plush toys the franchised store to male customers products, a explain with two children have the woman customer, very focused listen carefully to the plush toys product introduction, then we plush toys the franchised store should do? Target customer if transfer?
can’t, or have been wasted. Just ‘re done to the woman customer, then the smile that male customers to explain.
PS: don’t do lost watermelon, picked up sesame behavior!
10, the induction plush toys customers make the determination to buy
her product knowledge is very rich, objection handling very well. The performance is excellent, but then follow the customer’s ideas in the walk, entered an error, didn’t ask customer feel this kind of plush toys how to buy, if now what benefits, suggesting that the customer place whether or not to help him, determined to etc.!
(when plush toys customer care after problems, gift again and again, the question of price, basically have the product fancy, but is a little worry. At this time through the gift advantage, price discount concessions, such as direct sales emphasize way exchange customer exactly buy answer.)
PS: plush toys customer decided to purchase the determination is need other people to help him to decide!
11, don’t neglect by the competent manager or the power!
talking about gifts and price point, feeling it, plush toys customer not satisfied or difficult to let a customer shine at the moment! Then can use manager or the competent force or power. About to store manager, on the surface “hard” to help customers and active shop supervisor bargain. Let the plush toys customer feel is in to do your best to help him. And he stood in the same is front, this will further strengthen the customer to your trust. Even if profits is limited, the customer will also realising you doing your best, and give up the price, a deal. At this moment need to pay attention to, especially of the stores 导购员 fluffy toys with competent coordination tacit understanding, don’t show Chu break.
PS: appropriate remember borrow outside force!
12, do the “stick”, don’t forget to last a “block”!!!!!
her customers “to the brain washing”. Will all views all instilled plush toy store customers, and with him will reach consensus, the greatest degree of let customers long stay in before the booth. But customers or walk!
customers see the product, would you like to have a look the other products. At this time, forget using “is, but” method. Need to agree to your idea: “of course, comparison shop does not suffer. But, you see again”. Through a “but”, to provide new selling point or guide its look at other gifts, attract the attention of its customers again.
at this time, must pay attention to skills, don’t cause customer antipathy. If it can’t keep customers, not copy tentatively asked him what aspects are not satisfied, is gift or plush toys with the product itself. Don’t forget the say “you come back, I will give you a discount.” But be sure not to tell him of the amplitude, the corresponding preferential leave room for the possible, return to your shop a powerful reasons.
PS: plush toy store customers turn to move, must think stopped him or leave him to return to a suspense or reason.